
International
Operating Partners Forum Europe London 2023
17 - 18 May 2023,
Hilton Tower Bridge, London
The largest European event for private equity value creation
Private Equity International’s Operating Partners Forum Europe is the largest European event dedicated to operating partners. The 12th annual event focuses on best practices in private equity portfolio operations and value creation across all functional business areas.
The operating partner community will discuss the best strategies to deliver value and growth with their peers at a critical time in the economic cycle in London, this May.
The Forum will help you foster business relationships and shape your future value creation plans through the new interactive style of the agenda with more operating partners-only sessions than ever before.
Save £270 when you reserve your spot by 21 April.
“Great operating partner attendees, content, and networking. This is a crucial event for monitoring the pulse of European private equity.”
“Great operating partner attendees, content, and networking. This is a crucial event for monitoring the pulse of European private equity.”
What will attendees experience at the Operating Partners Forum?
Event content designed for value creation
The content focuses on working with and scaling portfolio companies at a crucial time. Featuring sessions on the evolution of value creation, developing a world class value creation team, making boards effective, the future of work and practical insights into key areas of value creation.
Build a valuable network
Attendees connect with industry participants within all functional areas of value creation and benefit from a truly international event. Attendees benefit from in-person networking with think tanks, interactive workshops, networking breaks, evening drinks reception, roundtable discussions and invite-only breakfasts.
Hear from Operating Partners
Attendees hear from 100+ operating partners on the most important topics. Past speakers included representatives from BC Partners, Carlyle Group, CDPQ, CVC Capital Partners, Hg, PAI Partners, InvestCorp, KKR Capstone, Partners Group and many more.
2023 agenda highlights
The 2023 agenda covers the most prominent functional areas in value creation:
- Sales & Revenue Growth
- Human Capital
- Technology
- ESG
- Supply Chain & Procurement
- Finance
- Marketing
- And much more…
Meet the largest European operating partner network
2023 Speakers

Our leading advisory board
Maria Carradice
Managing Director
Mayfair Equity Partners
Ralph Friedwagner
Managing Director & Operating Partner
CDPQ
Will Harman
Principal, Margin Practice Lead
Apax Partners
Celine Infeld
Operating Partner
Investcorp
Esther Nayyar
Managing Director, Due Diligence & Value Creation
ICG
Tony O’Carroll
Managing Director and Head of Investment-Ops team
SVPGlobal
Alex Kesseler
Partner – Performance Improvement
Antin Infrastructure Partners
Lisa Weaver-Lambert
Data and Digital Operating Partner
Independent
For more information about the agenda, please contact Charles Gould.
charles.g@pei.group | +44 (0)203 879 3893
Agenda
Operating Partners Forum: Europe - Day 1 - Wednesday 17th
Registration and breakfast
Think tanks for full-time operating partners: value creation war room (invitation-only)
This closed-door discussion will allow you to learn and share strategies together with your operating partner peers. It will also allow you to submit topics to be discussed in value creation:
Room 1 Emerging Operating Partners (1-3 years in PE)
Room 2 Advanced Operating Partners
Hosted by Alejandro Alcalde Rasch, Senior Director, Portfolio Support, APS Advisory &
Ralph Friedwagner, Operating Partner – Private Equity, CDPQ London
PEI’s welcome and chairman’s opening remarks
Building agility in the current economy: the next chapter of the value creation playbook
- Value creation playbooks in a recessionary/inflationary environment: how is this impacting strategy?
- Maintaining a growth mindset to navigate through instability and build sustainable EBITDA
- Lessons learned from other downturns: what has PE done historically to deal with recessions?
- How is PE investing its time and resources during these difficult times: what are the real challenges and opportunities?
Moderator: Emilio Domingo, UK Head of Private Equity Practice, Bain & Company




CEO Perspective—How Operating Partners Can Earn the Right to Help
- Why are some CEOs reluctant to engage with Operating Partners?
- What are the do’s and don’ts for earning the trust of CEOs and leadership teams?
- How have successful Operating Partners found ways to become relevant and earn the right to help?
Facilitator: Jim Corey, Managing Partner, Blue Ridge Partners

The evolution of operating models in European private equity
- To what extent has economic disruption changed how funds are structuring their teams?
- Making the “magic quadrant” work: how the deal partner, operating partner, CEO, and board can work together to deliver value creation
- Comparing team designs eg functional vs. generalist
- How best to engage with portfolio companies




Keynote session: US Operating Partner perspectives on the evolution of value creation in North America
This unique session will feature the views of two prominent North American operating partners as they discuss how the operating model is developing in North American private equity
Networking break
Interactive Working Group 1 (for operating partners only) - How to approach tech during a downturn
This session will allow the audience to join an interactive roundtable discussion with designated facilitators:
How to approach tech during a downturn
- How the profile of tech-spending changes during a downturn?
- Knowing where to spend when budgets are being cutback
- How to transform from problem solving to maximizing value in the years to come
Facilitator: Stephen Craig, Managing Partner, Alysian

Interactive Working Group 2 (for operating partners only) - Working with portfolio companies on revenue growth
This session will allow the audience to join an interactive roundtable discussion with designated facilitators:
Working with portfolio companies on revenue growth
- How to persuade CEOs to make changes to the revenue model
- Overcoming friction with CEOs and management team
- How to earn the right to help on revenue growth
Interactive Working Group 3 (for operating partners only) - Aligning management teams and employees around the value creation plan
This session will allow the audience to join an interactive roundtable discussion with designated facilitators:
Aligning management teams and employees around the value creation plan
- Incentivising management teams during longer hold periods and planning for exits during economic turmoil
- Assessing if management have the capabilities to deliver: signs to know when they don’t
- Organisational effectiveness: ensuring employees understand their role
Facilitator: Andros Payne, Founder and Managing Partner, Humatica

Networking Lunch
Practical approaches for operating partners to improve the linkage between ESG and value creation
- Where to find genuine value enhancement in sustainability
- Role of ESG data: How are GPs standing up efficient and insightful ESG tracking across the portfolio?
- How closely should operating partners work with sustainability heads?
Strategically managing pricing in an inflationary and recessionary environment
- Uncovering how pricing is a key element of organic growth in a recessionary/inflationary environment in looking at market, market share, consolidation
- Implementing urgent and opportunistic pricing changes in current times
- Looking at inflation and current opportunity for different industries
Facilitator: Mark Billige, Chief Executive Officer, Simon-Kucher & Partners
Building a culture of innovation in portfolio companies
- Best practice in driving innovation through people: equipping management teams to create an innovative and entrepreneurial environment
- Making best use of technology and tools to deliver value
- How to deliver innovation in a downturn
Moderator: Vaibhav Gadodia, Managing Director and CTO, Nagarro
Fireside chat: using tech and data to drive value creation
- Harnessing data analytics and AI
- How machine learning can be used to optimise value creation
- Examples of using tech and data to drive multiples
Facilitator: Huseyin Genc, AI/ML Solutions Architect, AWS

Managing supply chains during times of disruption
- What are businesses doing to enhance resilience in their supply chains?
- Managing costs at a time of inflation vs. ensuring reliable supply chains
- Examples of supply chain management that worked through the pandemic
Building an effective talent function for your PE firms
- Where to recruit in-house talent execs from
- What makes a great PE talent partner/human capital operating partner team?
- Rapid acceleration of the talent value creation plan: sharing what must be done
Moderator: Chris Smith, Partner, Leathwaite
Cybersecurity: operating partners share war stories & tips
- Ensuring you have the right controls in place and how to respond to an attack
- Setting up a centralised Security Operations Centre (SOC) across your portfolio
- Picking a security tool when there are so many: advice on where to go
Go-To-Market levers during a recession
- Gaining insight and momentum during due diligence
- Pricing – picking up quick wins and bringing sales teams with you
- Channels – diversifying routes to market
HR best practice: addressing the biggest risk and inhibiter to growth
- Why is HR excellence often ignored during value creation?
- Recruitment & retention during a time of inflation and labour shortage
- What can companies do to increase efficiencies of recruitment?
Fireside chat: Making tech investment count – how Hg track and drive R&D ROI
- Why R&D ROI really matters
- How to track and accelerate R&D ROI (with metrics that stakeholders can understand)
- Helping portco technology teams implement metrics-led delivery
- Case studies from the Hg portfolio – the benefits of getting it right

Value creation for the mid-market in a more challenging environment
- What different operating models exist for the mid-market?
- Exploring the dynamic between management teams, deal teams and operating teams
- Which levers are most important for the mid-market?
Moderator: Marc Andre Lein, Partner & Managing Director, Impulssum
Human capital due diligence in private equity
- How to implement talent due diligence
- Challenges in assessing management teams and talent at all levels
- What tools and resources are most effective in executing talent due diligence?
Networking break
Interactive Working Group 4 (for operating partners only) - Working with CFOs: operating partners share dos and don’ts
This session will allow the audience to join an interactive roundtable discussion with designated facilitators:
Working with CFOs: operating partners share dos and don’ts
- Building a productive relationship with CFOs throughout the investment
- How to partner with a CFO during challenging times for the company
- Operating partners exchange war stories of challenging relationships
Interactive Working Group 5 (for operating partners only) - Long-term digital strategy, how it becomes integrated
This session will allow the audience to join an interactive roundtable discussion with designated facilitators:
Long-term digital strategy, how it becomes integrated
- How technology can be used for originating deals and during due diligence
- Working with management teams to set long-term IT goals for technology companies
- Putting digital strategy at the core of the fund
Interactive Working Group 6 (for operating partners only) - Never let a crisis go to waste: how to prosper over the next 18 months
This session will allow the audience to join an interactive roundtable discussion with designated facilitators:
Never let a crisis go to waste: how to prosper over the next 18 months
- The increased importance of agility throughout the value chain in challenging times
- Maintaining a growth mindset: where are opportunities and how to realise them?
- Deciding where to invest and where to hold back
End of day and cocktail reception
Agenda
Operating Partners Forum: Europe - Day 2 - Thursday 18th
Registration and breakfast
Breakfast deep dive discussion (invitation-only for operating partners) - Adding operational efficiency without adding headcount
The private equity industry is facing increased competition and pressure to deliver strong returns for investors. In this context, operational cost efficiency is becoming increasingly important as a means of maximising value. This exclusive session will discuss best practices and strategies for streamlining operations, reducing costs, and improving overall efficiency, including:
- Assessment of the current state of operational efficiency in the private equity industry
- Best practices for reducing operational costs and maximising value for investors
- The role of technology and innovation in improving operational efficiency
- Strategies for improving portfolio company performance through operational improvements
- The impact of ESG considerations on operational cost efficiency
Attendees will leave with a deep understanding of the key factors that drive operational cost efficiency in private equity, and the practical strategies and techniques that they can apply to maximise value.
Think tanks for full-time operating partners: value creation war room (invitation-only)
This closed-door discussion will allow you to learn and share best practices of successful operating partners. The think tank will allow you to select one of the rooms by functional area:
Room 1 Digital and Technology Operating Partners
Room 2 Human Capital/Talent Operating Partners
Chairman’s welcome
Driving organization effectiveness in a challenging economic environment
- How digitisation can help with driving efficiencies
- Creating new opportunities for a competitive advantage during economic disruption
- What can be learnt from businesses who thrived through covid?
- Case studies of companies who have done things right
Moderator: Yawar Murad, Managing Director, A&M
100-day plans for value creation: operating partner views
- How does the 100-day plan change in a recessionary environment?
- Why starting quickly is even more important during times of uncertainty
- Outlining some of the challenges with engaging management teams in the first 100-days
- How to prioritize and identify the most important value creation areas to focus on
Moderator: Bridget Walsh, Global Private Equity Leader, EY





Utilising data throughout the investment process
- Tips for mid-market firms without data specialists
- Getting ahead of the game on data during due diligence
- What are the 10 questions you should ask?
- Turning data into an asset at your portfolio company
Facilitator: Anush Newman, Managing Director, JMAN Group
The role of the CFO in driving value - and why they too often fail
- Recruiting and retaining high quality CFOs for portfolio companies
- Supporting CFOs to be successful throughout the deal cycle
- Transforming finance from a cost-centre into a value-creation engine
- The role of the CFO in protecting value during an economic downturn
Networking break
Interactive Working Group 7 (for operating partners only) - Optimising revenue through sales, marketing & customer success during a downturn
This session will allow the audience to join an interactive roundtable discussion with designated facilitators:
Optimising revenue through sales, marketing & customer success during a downturn
- Strategies for operating partners to drive sustainable growth through turbulence
- What it means to have a shared methodology through the different functions
- Developing an action plan through all parts of the company
Interactive Working Group 8 (for operating partners only) - Integrating new acquisitions to ensure success
This session will allow the audience to join an interactive roundtable discussion with designated facilitators:
Integrating new acquisitions to ensure success
- How involved should operating partners be?
- Ensuring culture and talent align throughout the process
- Managing integration of technology
Interactive Working Group 9 (for operating partners only) - Human capital strategy throughout the investment lifecycle
This session will allow the audience to join an interactive roundtable discussion with designated facilitators:
Human capital strategy throughout investment lifecycle
- How to measure the people side of the deal
- Reducing new portfolio company onboarding times – and gaining faster traction towards delivering on the investment thesis
- Preventing costly organizational derailments during the hold period
Networking Lunch
Women in PE portfolio operations lunch (invitation-only for operating partners)
This closed-door lunch discussion will explore what it’s like being a woman in PE and VC portfolio operations:
- Uncovering what being a woman operating partner means and how to be successful in your role
- What are the issues causing a disparity in genders?
- Exploring career paths, development, and how to position yourself as female leaders
- Is your firm focused on women’s leadership at portfolio companies?
- Does your company have any specific programs, leadership coaching and assessments geared towards promoting women’s leadership?
- Are there any changes in recruiting that will create a more equal playing field?
- Looking at trends and stats in gender in PE and VC
Tech and talent: attracting and retaining top talent in the current environment
- Has the tide turned with tech companies making cutbacks?
- Are there signs of more talent available?
- Is there an opportunity to double down on tech talent?
Operational excellence stories explained by the participants
Women in PE & VC portfolio operations panel: revealing key talking points from the event’s closed-door lunch discussion
For the very first time, this insightful panel will reveal the key discussion points from the event’s closed-door women’s lunch discussion with the entire audience. Please join the main room to learn what matters most to the industry and how progress can be achieved.
Facilitator: Charlotte Cederwall, Partner, Acertitude

Closing remarks and end of conference
Networking with Europe’s leading Operating Partner community
The 12th annual forum returns to London this May. Expand your relationships and build your network with our operating partner exclusive networking events. Join our community of the brightest leaders in European value creation that will help you in your day-to-day operations. Attendees participate in an agenda packed with social activities, interactive roundtables, think tanks, networking breaks, a women’s lunch, and two evening drinks receptions to meet and exchange ideas.
PRE-CONFERENCE NETWORKING
Tuesday, May 16
Operating Partners Forum Europe Welcome Reception (invitation-only)
18:30-21:30
Venue: Tower Bridge Walkways
Join the operating partners attending the Europe Forum in a casual gathering at our opening reception. Exchange valuable insights with your peers in a relaxed setting and build your connections before the conference kicks off.
Sponsored by:
DAY 1 RECEPTION
Wednesday, May 17
Operating Partners Forum Europe Day 1 Networking Reception
17:40-18:30
Venue: Hilton Tower Bridge, London
Our day 1 grand reception will allow you to chat and get to know your operating partner peers better at the end of the first day of the Forum. Hear what is on everyone’s mind after a full day of valuable insights.
DAY 2 BREAKFAST AND LUNCH
Thursday May 18
Europe Forum Deep Dive Breakfast (operating partners only)
7:45-8:30
Venue: Hilton Tower Bridge, London
This breakfast deep dive discussion, designed solely for operating partners, will focus on key strategies in value creation and allow you to share your views and learn key insights from peers.
Women in PE and VC Portfolio Operations Lunch (invitation-only)
13:00-14:00
Venue: Hilton Tower Bridge, London
This closed-door lunch discussion will explore what it’s like being a woman in PE and VC portfolio operations.
Sponsored by:
Featured interactive discussions & networking opportunities
Think Tank Sessions
The closed-door session led by operating partners for operating partners only will allow you to engage in lively discussions with your peers. The thinks tanks will also allow you to submit topics to be covered in looking at the best value creation practices.
Interactive Working Groups
These exclusive deep dive discussions only available to operating partners allow you to participate in interactive roundtable discussions with designated facilitators.
Meet the largest European operating partner network:
“The exchange of ideas between operating partners and their advisors, CEOs, and board members, brought useful insights and re-energised me.”
“The exchange of ideas between operating partners and their advisors, CEOs, and board members, brought useful insights and re-energised me.”
Pre-Event Resources
View the 2023 speakers

Franck Abadia
Managing Director, Operating Team, LBO France

Alejandro Alcalde Rasch
Senior Director - Portfolio Support, APS Advisory

Gilad G. Amir
Digital Operating Partner, Pollen Street Capital

Marc Andre Lein
Partner & Managing Director, impulssum

Matt J. Baird
Managing Director, Operations & Strategy, OMERS Private Equity Europe Limited

Andrei Balta
Senior Director, Portfolio Support Group, Advent International

Riccardo Basile
Operating Partner, Permira

Victor Benazech
Investment Director, Three Hills Capital Partners

Streisan Bevan
Director, Specialist – Customer Insight and Sales Effectiveness, Mayfair Equity Partners

Marc Bielitza
Director, Deutsche Private Equity

Mark Billige
Chief Executive Officer, Simon-Kucher & Partners

Ruby Biring
Head of Talent, Livingbridge

Philip Borbély
COO, Private Assets AG

James Brooks
Founding Partner, Stanley Capital Partners

Mikael Castelluccio
Portfolio Director, Charterhouse Capital Partners

Charlotte Cederwall
Partner, Acertitude

Jenny Collins
Chief Talent Officer, Mayfair Equity Partners

Jim Corey
Managing Partner, Blue Ridge Partners

Stephen Craig
Managing Partner, Alysian

Nick Day
Operating Partner, Investcorp

Guillaume de Montchalin
Managing Director - Portfolio Performance, Eurazeo

Jocelyn Dehnert
Operating Partner, Leadership Strategy, Hanover Investors Management

Rob Dembitz
Investment Partner, Mirovia

Cordelia Dolan
Global Head of Portfolio Talent, Investindustrial

Emilio Domingo
UK Head of Private Equity Practice, Bain & Company

Polly Firman
Associate, Sustainability, Actis

Ralph Friedwagner
Managing Director and Operating Partner, CDPQ London

Vaibhav Gadodia
Managing Director and CTO, Nagarro

Dominic Gallello
Managing Director, Bridgepoint

Huseyin Genc
AI/ML Solutions Architect, AWS

Miles Graham
Managing Partner, Operating Partners Group

Benjamin Grether
Digital Value Creation Manager, FSN Capital

Simon Hardy
Head of Portfolio Operations, Attestor

Christopher Harwood
Operating Partner– Apollo Portfolio Performance Solutions, Apollo

Alex Kesseler
Partner – Performance Improvement, Antin Infrastructure Partners

Jamaria Kong
Managing Director, Towebrook

Sachin Korantak
Partner, Conditor Capital

James Markham
Senior Partner – Value Creation, Graphite Capital

Kate Migliaro
Global Head of Portfolio Talent, Searchlight Capital Partners

Alessandro Moretti
Head of Operational Value Creation, Public Investment Fund

Esther Nayyar
Managing Director, Due Diligence and Value Creation, ICG

Anush Newman
Managing Director, JMAN Group

Tony O'Carroll
Head of Investment-Ops Team and Managing Director, SVPGlobal

Karen O'Mahony
Managing Director, PEAL Capital Group

Andros Payne
Founder, Humatica

Charlie Ponsonby
Co-founder and CEO, Plandek

Benjamin Puche
Director Value Creation & Sustainability, Paragon Partners

Duncan Ramsay
Partner, ECI Partners

Robin Rowland OBE
Partner & Chair Rosas, Pho & Thunderbird, Trispan

Suzie Ruffley
Managing Director, Global Head of People & Sustainable Culture, Foresight Group

Simo Santavirta
Seniot Managing Director, Ardian

Wessel Schevernels
Operating Partner, PATRIZIA Infrastructure

Chris Smith
Partner, Leathwaite

Lisa Telford
Partner, Montagu Private Equity

Christian Trümpler
Member of Management, Operating Directors & Entrepreneurial Governance, Partners Group

Bridget Walsh
Global Private Equity Leader, EY

Lisa Weaver-Lambert
Data and Digital Portfolio Executive, Independent

Emma Winter
Director, Value Creation, Graphite Capital
Connect with a community of expert operating partners and C-level executives
PEI’s Operating Partners Forums are a unique blend of networking, collaboration and thought leadership between private equity operating partners, portfolio operations teams and sponsors. Each venue is custom designed to encourage conversation about value creation best practices, relationship building and knowledge sharing across functional areas on the most pressing issues facing their investment and portfolio companies. Access to the Forum is limited to operating partners/value creation experts from private equity, and sponsoring firms.
For more information on ways to engage with PEI’s Operating Partners community, please contact Lawrence Dvorchik at lawrence.d@pei.group or call on +1 (646) 545-4429